Return

If you are not satisfied with your order due to our courier side mistake or received damaged item, you can return it for free of charge within next 3 business days of delivery and get a full refund by wire transfer to your bank account. Just contact us on the form of Contact Us or send us an email to esales@alrazimed.com and we will refund your money after we receive back our items.

Must ensure that the item is in its original packaging, unworn and in the same condition you received it, except the case of damaged item appeared after use and proven by the seller after receiving the returned item by the vendor.

In case the buyer asked for return items after 3 business days of delivery, we will consider it as a special case and ALRAZIMED team will study this case to be fair with all parties.